Employment Opportunities

Customer Service Representative Details

Position Title: Customer Service Representative
Department: Housing

Hellenic Home for the Aged, a not for profit, charitable organization, operating a 225- unit seniors’ apartment complex, Supportive Housing, Adult Day Program, and two Long Term Care facilities, with 82 beds in Toronto, and 128 beds in Scarborough, seeks a Manager of Program and Support Services for our Scarborough Long Term Care facility

Position Summary:

Reporting to the Administrator of Housing, this role provides vital and active communication to tenants, staff, volunteers, and visitors. This is a professional, highly customer service focused position.

Primary Duties: (Duties include, but are not limited to)

  • Accurately and efficiently answer phone calls, provide information and direct inquiries to the appropriate
  • General and specific administrative support as required and assigned by the Administrator.
  • Clerical duties including filing, creation of documents, arranging deliveries, and other duties as assigned by the Administrator
  • Provide central communication role in emergency situations
  • Assist tenants with a wide range of tasks including but not limited to, filling out forms, phone calls,
  • Input work order information into the specified database
  • All other clerical duties related to reception
  • Proven customer service and reception skills including excellent written and verbal communication in both English and Greek
  • Exceptional interpersonal, leadership, and customer service skills
  • Computer skills including demonstrated proficiency in MS office
  • Experience with multi-line telephone, and mail administration
  • Post secondary education in office administration or equivalent

Procedure for applying: Qualified candidates should apply in writing by the closing date and submit it by fax (416-654-0943) or by email to: Marilyn Gitsidis, Administrator of Housing, mgitsidis@hellenichome.org

Terms Of Employment: Full time
Salary: TBA
Contact Name: Marilyn Gitsidis, Administrator of Housing
Contact Email: mgitsidis@hellenichome.org
Deadline For Applying: 01/31/2021
Listing Date: 01/06/2021

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